Enterprises Demand Measurable AI Solutions
What happened
Enterprises are rejecting "plug-and-play" AI, preferring custom-built solutions with explainable ROI, giving IT services firms a 23% trust edge.
Why it matters
Enterprises are shifting away from generic AI, seeking tailored solutions that offer clear, measurable returns on investment. This demand empowers IT service firms capable of delivering custom AI applications. The study highlights a 23% greater trust in IT services firms to deliver effective AI, compared to off-the-shelf solutions. This trust stems from the need for AI that directly addresses specific business challenges and integrates seamlessly with existing infrastructure. Cognizant's research indicates a growing preference for AI that can be explained and justified in terms of ROI, moving beyond the "black box" approach. This trend suggests a strategic opportunity for consultants who can bridge the gap between AI capabilities and tangible business outcomes for enterprise clients.
Key numbers
- Enterprises are rejecting "plug-and-play" AI, preferring custom-built solutions with explainable ROI, giving IT services firms a 23% trust edge.
- The study highlights a 23% greater trust in IT services firms to deliver effective AI, compared to off-the-shelf solutions.
Sources
Quick answers
What happened in Enterprises Demand Measurable AI Solutions?
Enterprises are rejecting "plug-and-play" AI, preferring custom-built solutions with explainable ROI, giving IT services firms a 23% trust edge.
Why does Enterprises Demand Measurable AI Solutions matter?
Enterprises are shifting away from generic AI, seeking tailored solutions that offer clear, measurable returns on investment. This demand empowers IT service firms capable of delivering custom AI applications. The study highlights a 23% greater trust in IT services firms to deliver effective AI, compared to off-the-shelf solutions. This trust stems from the need for AI that directly addresses specific business challenges and integrates seamlessly with existing infrastructure. Cognizant's research indicates a growing preference for AI that can be explained and justified in terms of ROI, moving beyond the "black box" approach. This trend suggests a strategic opportunity for consultants who can bridge the gap between AI capabilities and tangible business outcomes for enterprise clients.
