Fromm recalls frozen Bonnihill dog food

Fromm Family Foods said on June 3 that it was voluntarily recalling frozen Bonnihill dog food after receiving customer complaints of plastic contamination. The company said the affected product can be identified by a Best By date of 12/25/2026. Customers were told to stop using the product and return it to the place of purchase. DVM360 reported the recall details on Wednesday, citing the company’s consumer notice. ### Which product should dog owners check first? The key identifier is the Best By date 12/25/2026, which Fromm said marks the affected frozen Bonnihill dog food. The company’s notice, as reported by DVM360, tied the recall to customer complaints about plastic contamination rather than a broader manufacturing issue affecting other dated product. (dvm360.com) Bonnihill is the brand named in the recall notice. The company did not, in the material reviewed by DVM360, describe illnesses, injuries or a wider expansion of the recall beyond the dated product it flagged. ### What did Fromm tell customers to do with the food? Fromm told customers to return the recalled product to the place of purchase. (dvm360.com) The company’s consumer notice, as summarized by DVM360, did not direct buyers to keep feeding the product while awaiting more information. Customer complaints prompted the recall, according to the notice. Plastic contamination in pet food can raise concern because foreign material may pose a choking or injury risk, though the company notice cited by DVM360 focused on the presence of plastic complaints and the return instructions. (dvm360.com) ### How can buyers reach the company? Fromm provided a consumer line at 1-800-325-6331 for questions about the recall. The company said the line is staffed Monday through Friday from 8:00 a.m. to 5:00 p.m. Central, according to the DVM360 report. The recall notice referenced Bonnihill by name and directed consumers seeking more information to that phone number. (dvm360.com) Buyers who no longer have outer packaging can use the Best By date and purchase location as starting points when contacting the company or retailer. That last step is an inference based on the company’s return instructions and the dated-product identification. ### Did the notice say how widespread the problem was? DVM360 reported that Fromm described the action as a voluntary recall after customer complaints. The material available in that report did not specify the number of complaints, the production volume involved, or the geographic distribution of the affected product. (dvm360.com) June 3 is the date attached to the report carrying the recall details. Consumers checking freezers now would want to look for Bonnihill product marked Best By 12/25/2026 and contact Fromm or the retailer for the next step. ### What happens next for customers who already bought it? (dvm360.com) The next step Fromm named is a return to the place of purchase for product marked Best By 12/25/2026. The company also directed questions to 1-800-325-6331 during weekday business hours, 8 a.m. to 5 p.m. Central, according to DVM360’s account of the notice. (dvm360.com)