Lawsuit says MyChart locks up records
A new lawsuit alleges Epic’s MyChart makes it hard for patients to access complete medical records across multiple providers — reigniting patient frustration over fragmented data and HIPAA’s right-of-access in practice. The case spotlights why startups that aggregate, normalize, and give patients control of records could gain traction if courts force better portability. (nurse.org)
A proposed class-action antitrust complaint was filed March 9, 2026, in the U.S. District Court for the Western District of Texas. (dockets.justia.com) The plaintiffs named in the filing are the American Association for Disability Justice and two individuals, Larry Miller and John Hodges. (beckershospitalreview.com) The complaint alleges Epic’s MyChart architecture “splinters” patient histories into separate provider-bound portals that make it difficult for patients to assemble a complete medical record needed for Social Security disability applications. (beckershospitalreview.com) The filing asserts Epic controls more than 40% of the hospital EHR market and “manages records for hundreds of millions of patients,” a market position the plaintiffs say magnifies the access problem. (beckershospitalreview.com) Epic responded that it has interoperated with the Social Security Administration for nearly 15 years and that more than 2.7 million records were exchanged electronically between SSA and Epic-based organizations last year. (hfi.consulting) The company has also filed its own lawsuits alleging misuse of data by intermediaries; a January 13, 2026 complaint targeted Health Gorilla and other networks for allegedly obtaining records under false pretenses. (wolfpopper.com) State- and private-party actions flank the Texas filing: Texas Attorney General Ken Paxton sued Epic on Dec. 10, 2025, accusing the company of “gatekeeping” children’s medical records, and separate litigation has led to injunction terms barring firms such as GuardDog Telehealth from TEFCA/Carequality access. (healthcaredive.com) Plaintiffs have already moved to certify a class in the Western District of Texas docket, and the complaint cites alleged harms including denied or delayed disability determinations; a related state filing says intermediaries enabled the improper access of roughly 300,000 patient records. (dockets.justia.com)
