Urban Company Targets ₹3,680 Cr Revenue by FY30
Hyperlocal services platform Urban Company has outlined a strategic shift to a products and platform model, targeting ₹3,680 crore (approx. $440M) in revenue by FY30, implying a 26% compound annual growth rate. The plan provides a benchmark for unit economics in India's hyperlocal sector, with its 'InstaHelp' service projected to contribute 14% of the total.
- For the fiscal year ending March 31, 2024, Urban Company's revenue from operations grew by 30% year-over-year to ₹827 crore. The company also significantly reduced its losses before tax to ₹93 crore from ₹312 crore in the previous year. - The company achieved profitability in the first quarter of FY25, recording a profit before tax of ₹12 crore on a consolidated revenue of ₹281 crore. This was driven by investments in service quality, partner training, and the launch of its 'Native' RO water purifier devices. - Urban Company's 'InstaHelp' service, a high-frequency housekeeping vertical, has been a key investment area, though it has impacted short-term profitability. In the third quarter of FY26, InstaHelp recorded an adjusted EBITDA loss of ₹61 crore, contributing to a consolidated net loss of ₹21 crore for the company in that period. - Despite its losses, the InstaHelp service is scaling rapidly, crossing 50,000 daily bookings in February 2026, less than a year after its pilot launch. This rapid adoption is central to the company's strategy of deepening platform engagement. - The core India services business, excluding InstaHelp, remains profitable. In Q3 FY26, this segment delivered an adjusted EBITDA profit of ₹44 crore, with its net transaction value growing 21% year-over-year. - The company's international operations in the UAE and Singapore have also shown strong growth, with a 79% year-over-year increase in net transaction value in Q3 FY26, turning profitable at the adjusted EBITDA level. - The average commission charged by the platform from its service partners is around 25%. The average monthly net earnings for partners completing more than 30 services a month was reported to be ₹33,469 in FY24. - Co-founders Abhiraj Singh Bhal (CEO), Raghav Chandra (CPTO), and Varun Khaitan (COO) continue to lead the company. Early investors Kunal Bahl and Rohit Bansal of Snapdeal recently exited the company, reportedly making a 200x return on their initial investment.
