Marriott pushes Caribbean sustainability

Marriott International’s sustainability push in the Caribbean and Latin America is being carried through its Serve 360 platform, the company’s operating and social-impact framework for hotels, suppliers and owners. Marriott says the program covers how hotels are designed, renovated, sourced and run, rather than treating sustainability as a stand-alone marketing initiative. The company’s public materials tie those requirements to energy, water, waste, supplier standards and procurement practices across its system. Marriott has also said it is pursuing a long-term target to reach net-zero value-chain greenhouse gas emissions by no later than 2050. ### Where does Marriott set out the policy for hotels and suppliers? Marriott’s Serve 360 website says the company takes “a steadfast approach to designing, renovating, sourcing, and operating responsibly and efficiently,” and says sustainable practices are integrated into how it meets performance expectations and manages long-term resilience. The same page says Marriott works with associates, owners, franchisees, suppliers, business partners and guests to reduce environmental impact and business risk. (serve360.marriott.com) Marriott’s policy library adds a procurement layer. The company’s policies page links to a sustainability policy, supplier conduct guidelines and responsible business principles for franchisees, showing that the standards are not limited to corporate offices or owned hotels. ### What does the company say about emissions and climate targets? Marriott said in its CDP climate disclosures that it committed to set a long-term science-based target to reach net-zero value-chain greenhouse gas emissions by no later than 2050. (serve360.marriott.com) The company also said in prior Serve 360 reporting that, after science-based target approval, it expected to move from an intensity-based carbon goal toward an absolute carbon-reduction approach. (serve360.marriott.com) The company’s Serve 360 goals page now points readers to 2030 goals and 2025 reporting documents, indicating that Marriott has moved beyond the earlier 2025 framework while keeping climate and operational metrics at the center of the program. ### How directly does this reach hotel operations? Serve 360’s “Sustain Responsible Operations” section says Marriott focuses on reducing energy and water use, cutting waste and carbon emissions, and increasing renewable energy use. (serve360.marriott.com) The company says it uses technology to plan, implement, track and communicate how it operates responsibly. Marriott’s earlier sustainability goals spelled out the operational detail more explicitly. The company said it aimed to reduce water intensity, carbon intensity, waste to landfill and food waste across the portfolio, and to locally source 50% of produce in aggregate by spend. (serve360.marriott.com) ### What does Marriott require from suppliers? Marriott’s Responsible Sourcing Guide says suppliers must show compliance with applicable laws and Marriott’s Global Procurement Supplier Conduct Guidelines. (serve360.marriott.com) The guide also says hazardous chemicals should be minimized or avoided under specified standards, linking supplier requirements to product-level decisions that can affect hotel purchasing and back-of-house operations. (serve360.marriott.com) Marriott said in its 2023 Serve 360 reporting that it engages suppliers through sustainable procurement and supplier-diversity programs, including work to advance responsible and local sourcing goals. The company also said it had continued, together with Avendra, to assess environmental and social aspects of suppliers in North America, the Caribbean and Central America through the EcoVadis sustainability assessment platform. (serve360.marriott.com) ### What has Marriott said about the Caribbean and Latin America specifically? Marriott’s 2025 Serve 360 “Around the World Highlights” report includes a section for Caribbean and Latin America, placing the region within the company’s global reporting structure for sustainability and social-impact activity. Marriott also said in a March 4, 2026 regional growth release that it was expanding its Caribbean and Latin America footprint, which means the company’s operating standards will apply across a larger hotel base. (serve360.marriott.com) Marriott’s next public updates are likely to come through its Serve 360 goals page, annual progress reports and regional news releases. Those documents are where the company posts new targets, supplier standards and region-by-region reporting. (serve360.marriott.com 1) (serve360.marriott.com 2)