Delhi Metro safety campaign
Delhi Metro launched a public escalator and lift safety campaign aimed at reducing passenger accidents across its busy system. The initiative is framed as a behaviour‑change and awareness drive targeting vertical circulation risks in stations. (travelandtourworld.com)
Delhi Metro spent April 7 to April 13 running a network-wide safety campaign on how passengers use station lifts and escalators. (aninews.in) The Delhi Metro Rail Corporation said the drive covered its full system and focused on preventing accidents through passenger behavior, not new fare rules or station closures. Staff and scout-and-guide volunteers were posted near equipment with placards and leaflets. (mid-day.com) The system is large enough that small mistakes scale fast: Delhi Metro said it currently operates 965 lifts, 1,297 escalators, and 42 travelators across the network. The campaign also included street plays at stations to demonstrate safe use. (tribuneindia.com) Delhi Metro is not a small commuter line. On March 15, 2026, the corporation said it handled a record 235.8 crore passenger journeys in 2025, underscoring how much daily foot traffic moves through stations and interchange hubs. (delhimetrorail.com) The vertical-movement load is heaviest at big transfer points. Delhi Metro officials said Kashmere Gate station alone has 53 escalators, which they described as the highest number at any metro station in the world. (tribuneindia.com) The campaign lands as the operator is also spending on hardware. Delhi Metro said in a recent Phase IV procurement update that new corridors will get heavier-duty lifts with capacity of about 20 passengers, up from 8 to 13 in earlier phases, and lifts will have internal closed-circuit television cameras for the first time. (delhimetrorail.com) That mix of behavior messaging and equipment upgrades follows recent maintenance work on older machinery. In March, Delhi Metro advised passengers to use lifts at three Blue Line stations while major escalator overhauling was underway as part of routine safety upgrades. (indiatoday.in) Delhi Metro has expanded from 8.4 kilometers and six stations in 2002 to 393 kilometers and 288 stations, according to the corporation. A system that size depends on safe movement inside stations as much as on train operations between them. (delhimetrorail.com) For passengers, the immediate change was simple: more staff at lifts and escalators this week, more printed instructions, and more reminders at busy stations. The campaign ended on April 13, but the rules it pushed were the everyday ones Delhi Metro wants riders to follow every day. (newkerala.com)