Agent platforms scale up

Cloudflare said it is expanding its Agent Cloud to move AI agents from experiments into production, and several vendors launched agent products aimed at enterprise and customer conversations — for example Gupshup’s Superagent and the consumer project Clanker for nontechnical users. The announcements show multiple companies are building infrastructure and packaged agents for scaled, automated workflows. ( )

Cloudflare said on April 13 it is expanding Agent Cloud so developers can run artificial intelligence agents as production software instead of laptop demos. (cloudflare.com) The company said the package adds infrastructure, security and developer tools for “millions of autonomous, long-running agents” on Cloudflare’s network. Cloudflare tied the launch to its Workers platform, which it said has been laying the foundation for nine years. (cloudflare.com) An agent is software that does more than answer a prompt once. Cloudflare’s developer docs say real agents need memory, scheduling, tool use, coordination with other agents and live connections to users, rather than the one-request, one-response pattern of a basic chatbot. (developers.cloudflare.com) Cloudflare is pitching that shift as a cost and reliability problem as much as a model problem. Its press release says running each agent in its own container is too expensive for a world where each worker or customer could have dozens of agents, and its open-source repository says its agents hibernate when idle and wake on demand. (cloudflare.com, github.com) The same push is showing up in packaged products aimed at business conversations. Gupshup said on April 15 that it launched Superagent, an autonomous agent for customer conversations across major messaging and voice channels, and also introduced Superclaw, a self-hosted version for small and medium-sized businesses and privacy-focused organizations. (prnewswire.com) That puts infrastructure vendors and software vendors on the same track. One group is selling the plumbing for agents that keep state and run over time; another is selling finished agents for customer support, sales and other repetitive workflows. (developers.cloudflare.com, prnewswire.com) A consumer version of the idea is also emerging. Clanker Agentics markets a €50 product that it says lives on a user’s phone, remembers schedules and preferences, drafts follow-up emails and tracks tasks across fitness, diet, work and learning. (clankeragentics.com) Clanker’s pitch is that most popular artificial intelligence tools still forget the user when the session ends. Its site says people are paying monthly for browser-based tools that have “no memory” of calendar data, past context or personal routines, and it is selling a persistent assistant instead. (clankeragentics.com) Cloudflare’s own documentation points to the same technical bottleneck from the developer side. Its Agents software development kit is built around stateful execution, and its Durable Objects system is described as a building block for applications that need shared memory and coordination without managing servers directly. (developers.cloudflare.com, developers.cloudflare.com) The common bet is that the next wave of artificial intelligence software will be judged less by how well it chats than by whether it can remember, wait, call tools and finish work later. This week’s launches show companies racing to supply both the back end and the ready-made agents for that shift. (cloudflare.com, prnewswire.com, clankeragentics.com)

Get your own daily briefing

Scout delivers personalized news, insights, and conversations tailored to your role and industry.

Download on the App Store

Shared from Scout - Be the smartest in the room.