OpenAI introduces workspace agents

OpenAI on April 22 introduced workspace agents in ChatGPT, a new product for teams to build shared agents that run multi-step work in the cloud. (openai.com) OpenAI said the agents are powered by Codex and can handle jobs such as preparing reports, writing code, responding to messages, and moving work across connected tools. The company said teams can use them inside ChatGPT or Slack. (openai.com) The launch is in research preview for ChatGPT Business, Enterprise, Edu, and Teachers plans. OpenAI said GPTs will remain available during testing, and that it plans to let teams convert GPTs into workspace agents. (openai.com) A workspace agent is meant for repeatable team processes, not one-off prompts. OpenAI’s help documentation says users can test agents before publishing, connect apps and tools, share them in a workspace, use them in Slack, and run them on a schedule. (help.openai.com) OpenAI’s help center says workspace agents are off by default at launch for ChatGPT Enterprise workspaces, and admins must enable them for eligible customers. The same document says the feature is not available for Enterprise customers using enterprise key management, or EKM. (help.openai.com) The company’s examples show the pitch: a software review agent that routes approvals and opens information technology tickets, a weekly metrics agent that drafts reports, and a lead outreach agent that updates customer relationship management systems. (openai.com) The release lands alongside broader changes to Codex, OpenAI’s coding agent. OpenAI’s help center says Codex is included with ChatGPT Plus, Pro, Business, and Enterprise or Edu plans, and is temporarily included with Free and Go. (help.openai.com) (developers.openai.com) OpenAI also changed how Codex is billed. Its rate-card documentation says the company moved new and existing Plus, Pro, and Business customers to token-based pricing on April 2, 2026, and extended that update to existing Enterprise customers on April 23, 2026. (help.openai.com) That pricing shift also changed ChatGPT Business packaging. OpenAI says it added a Codex-only seat with usage-based billing, cut standard Business seat prices by $5 a month, and set standard seats at $25 monthly or $20 annually in most countries. (help.openai.com) Taken together, the April updates move ChatGPT further from a single-user chatbot toward shared workplace software with admin controls, budgets, and agents that can keep running after a person logs off. (openai.com) (help.openai.com)