Managing up: bring fixes

Former district managers are urging associates to 'bring problems with data and proposed solutions' when escalating — document interactions, anticipate manager concerns, and follow up in writing to show collaboration. That approach is being framed as a fast track to credibility and promotion. (youtube.com)

Frontline Fridays Season 2, Episode 12 — titled "30-Day Blueprint for Running Great Stores" — featured Rachel A. Williamson and was posted to the Frontline Fridays / YOOBIC YouTube channel on Feb. 27, 2026. Rachel A. Williamson is the founder and Chief Strategic Retail Advisor of Running Great Stores and is credited on her consultancy site with 30+ years of store operations experience and leadership roles in multi‑billion‑dollar retail organizations. (runninggreatstores.com(runninggreatstores.com)) Williamson’s recent book, 30 Days to Running Great Stores, is promoted as a practical playbook for district and store leaders and is listed on major retailers including Amazon and Barnes & Noble. Frontline Fridays is produced in partnership with YOOBIC and hosted by retail commentator Ron Thurston, with Season 2 having launched Sept. 26, 2025 and new episodes released on a biweekly cadence. The YouTube episode page for Ep.12 shows the upload date of Feb. 27, 2026 and, at the time of indexing, displayed the episode’s initial view count on the Frontline Fridays channel; other Season 2 episodes on the same channel have recorded view counts such as 119 views for Ep.08 and the channel lists roughly 330 subscribers. The YOOBIC Frontline Fridays program lists upcoming Season 2 guests including Monika Espinoza, Shalonda Dean and Lesley Hawkins on its show page, indicating continued focus on frontline leadership and store execution topics in the weeks after the Williamson episode.

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