Amazon launches AI office tools

Amazon Web Services used its April 28 “What’s Next with AWS” event to launch Amazon Quick, a desktop AI assistant for work, and new Amazon Connect tools for hiring and supply-chain planning. (aws.amazon.com) (aboutamazon.com) Quick is built to sit on a worker’s computer, stay connected to local files, calendars, email, and workplace apps, and use that context to generate presentations, dashboards, documents, infographics, and images. Amazon said the product now adds native integrations with Google Workspace, Zoom, Airtable, Dropbox, and Microsoft Teams. (aws.amazon.com) (aboutamazon.com) Amazon also introduced Free and Plus pricing tiers for Quick and said people can sign up with a personal email address or existing Google, Apple, GitHub, or Amazon credentials instead of an AWS account. (aws.amazon.com) (aboutamazon.com) The second piece is Amazon Connect, which Amazon is expanding from one product into four agentic AI applications: Decisions for supply chains, Talent for hiring, Customer for customer experience, and Health for health care. Amazon Connect Talent is launching in preview. (aws.amazon.com) (aboutamazon.com) Amazon said Connect Talent is aimed at talent-acquisition teams handling large-scale hiring and includes AI-led interviews, science-backed assessments, and standardized candidate evaluation. The company said the setup is meant to speed hiring while giving applicants more flexible interview scheduling and reducing human preconceptions early in the process. (aws.amazon.com) (usatoday.com) Connect Decisions is aimed at logistics and operations teams. Amazon said it combines 30 years of Amazon operational science with more than 25 specialized supply-chain tools to help companies move from reactive firefighting to forward planning. (aws.amazon.com) (aboutamazon.com) The launches show Amazon trying to sell more than computing power to corporate customers. Bloomberg reported the new products, together with health applications introduced in March, signal a broader push by AWS into day-to-day business software used by office workers. (bloomberg.com) (aboutamazon.com) Amazon has been laying groundwork for that move for months. In February, DXC Technology said it had completed an enterprise-wide Amazon Quick rollout across 115,000 employees in 70 countries and launched a consulting practice around the product. (press.aboutamazon.com) The timing also puts the product push directly in front of Amazon’s first-quarter 2026 earnings report on April 29, when investors are looking for evidence that AWS can turn its artificial-intelligence buildout into software revenue, not just infrastructure sales. (aboutamazon.com) (bloomberg.com) For Amazon, the pitch is that AI at work should not just answer questions in a chat box. It should sit inside the apps companies already use, carry context from one task to the next, and automate pieces of recruiting, planning, customer service, and care. (aboutamazon.com 1) (aboutamazon.com 2)