Fadata launches insurer knowledge assistant

Fadata said Tuesday it has launched an artificial intelligence knowledge assistant for insurers using its INSIS core platform. (pressreleases.responsesource.com) The product is a standalone software-as-a-service tool that turns INSIS documentation into a version-aware question-and-answer layer for configuration and operational work. Fadata said teams can use it to retrieve release guidance, compare version differences, and answer recurring support questions without changing transactional systems. (fadata.eu) Fadata said the assistant is powered by the Mistral artificial intelligence model and is aligned with European Union regulatory and data-sovereignty expectations. The company said early internal estimates show productivity gains of up to 40% for junior users and about 10% for senior experts. (pressreleases.responsesource.com) Insurance carriers use core systems as the record-keeping software for underwriting, policies, billing, and claims. Fadata’s pitch is that a chat-style tool can help staff find the right rule, workflow, or release note faster inside that stack. (fadata.eu) That fits where insurers have been applying artificial intelligence: document intake, summarization, and data extraction in underwriting and claims. Risk & Insurance reported in September 2025 that carriers were already using large language models to cut some claims and underwriting document work from days to minutes. (riskandinsurance.com) Fadata has been adding automation across the same workflow areas in recent weeks. On March 31, 2026, the company said INSIS version 12.8 expanded configurable claims-processing paths, improved reinsurance calculations, and updated identity and access management. (pressreleases.responsesource.com) The company, founded in 1990, describes INSIS as its long-running cloud-native core insurance platform and says it supports insurers across underwriting, policy, and claims operations. The new assistant extends that strategy by packaging platform knowledge as a service instead of leaving it scattered across manuals and specialist teams. (fadata.eu; fadata.eu) Fadata’s closing argument is simple: insurers buying new automation still need people to understand the rules inside their core systems. The company is now trying to sell that understanding through an assistant instead of another binder of documentation. (pressreleases.responsesource.com; fadata.eu)