Murcia teaches digital government portal

The Region of Murcia used this week’s Semana de la Administración Abierta to run hands-on workshops for older people and people with disabilities on how to use its digital administration services. The sessions focused on the regional government’s Sede Electrónica and other citizen-service tools, according to the Murcia regional government. About 30 people took part, the government said. (carm.es) Regional officials said the aim was to reduce the digital divide and make it easier for residents to complete procedures online. (transparencia.carm.es) ### Who organized the workshops, and when did they happen? The Murcia regional government said on May 24 that it had organized two training workshops during the week for older people and people with disabilities. The sessions were framed as part of the 2026 Semana de la Administración Abierta, a broader public-information program tied to open government and citizen access. Luis Alberto Marín, Murcia’s regional minister for economy, finance, European funds and digital transformation, visited one of the workshops, the government said. (carm.es) The official statement said the training was designed to help participants use the regional administration’s digital channels more independently. ### What were participants actually taught to do? The workshops taught participants how to use the Sede Electrónica of the regional administration and the citizen-attention services linked to it, according to the regional government. (carm.es) Training also covered Carpeta Ciudadana, where users can review their data and track procedures, and the Cl@ve identification system used to access public services. Murcia.com, which reproduced the regional announcement, said the sessions showed participants how to request a specific form of aid through the platform. (carm.es) The coverage said the instruction was delivered in clear, accessible language and centered on practical steps rather than general presentations. ### Why did Murcia target older people and people with disabilities? The regional government said the workshops were aimed at reducing the digital divide for groups that can face more barriers in dealing with online administration. (murciaeconomia.com) Marín said during the visit that the goal was to keep moving toward “a more accessible, close and useful administration” for all citizens, according to the official statement. The Semana de la Administración Abierta program in Murcia also included accessibility-focused measures beyond the classes themselves. (murcia.com) A regional notice issued at the start of the week said officials had convened a working group on improving accessibility in the electronic portal and citizen-service systems, with participation from regional departments and CERMI Región de Murcia. ### How does this fit into Murcia’s wider open-government program? (carm.es) Murcia’s transparency portal says the Semana de la Administración Abierta is part of the global Open Gov Week initiative and is intended to promote transparency, civic participation, integrity and accountability. The regional program for 2026 included events focused on clearer public communication and easier access to administrative services. A separate regional-language initiative published during the same week said the program included practical workshops on using the autonomous community’s electronic portal, especially for groups with greater digital access difficulties. (cartagenaactualidad.com) That places the training sessions within a wider push for clearer and more accessible public administration. ### What comes next for residents who want to use these services? The 2026 Semana de la Administración Abierta events are listed on Spain’s national transparency portal and Murcia’s own transparency site, which provide the schedule and participation details. (transparencia.carm.es) Residents seeking to use the services introduced in the workshops can do so through the Region of Murcia’s Sede Electrónica, Cl@ve and Carpeta Ciudadana systems referenced in the training. (transparencia.gob.es) (lenguaje-claro.com)