Report: Mid-Market Leaders Focus on Cost, Talent, Tech

The Q1 2026 Mid-Market Pulse Report from CBIZ reveals that business leaders are prioritizing cost management, talent acquisition and retention, and technology strategy. The findings offer insight into how middle-market companies are planning for growth amid current economic conditions.

- Rising operational costs are a primary concern, with leaders specifically worried about the impact of interest rates (63%), tariffs (61%), and new regulations (48%). - A projected 10% increase in healthcare costs per employee is a significant factor driving cost management strategies. - On the technology front, 59% of mid-market leaders report that technology is a key component of their current business strategy, with 76% using AI specifically to improve efficiencies and automation. - While executives are focused on hiring for AI skills, 73% of talent acquisition leaders say their top recruiting priority is actually critical thinking and problem-solving abilities. - The talent challenge extends to workplace policies, as 52% of talent acquisition leaders report that office mandates hinder recruitment, with 72% finding remote roles significantly easier to fill. - Despite economic pressures, there is a sentiment of "pragmatic optimism," with companies shifting from a defensive stance to one of disciplined expansion. - Cybersecurity has become a prominent concern for mid-market firms, ranking nearly as high as the cost of doing business. - Middle-market M&A activity is showing signs of recovery, with average valuations holding near 7.2 times EBITDA.

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