OpenAI adds workspace agents
- OpenAI introduced "workspace agents" inside ChatGPT for teams and businesses to assist with tasks and workflows. - The feature is explicitly aimed at teams and business use cases rather than consumer chat alone. - The announcement fits a broader industry push to bake agents into workplace software, emphasizing connectors and orchestration layers ( ).
A workplace agent is a shared AI helper that can follow steps across company apps, and OpenAI added those agents to ChatGPT on April 22. (openai.com) OpenAI said the new workspace agents are “Codex-powered” and aimed at ChatGPT Business and Enterprise customers, not general consumer chat. The company said teams can build one agent, share it inside a workspace, and use it in ChatGPT or Slack. (openai.com) The agents run in the cloud, which means they can keep working after a user closes the chat window. OpenAI said they are built for repeatable jobs such as preparing reports, writing code, and replying to messages inside an organization’s existing permissions and controls. (openai.com) OpenAI’s help documents say the rollout is gradual over the next few weeks for ChatGPT Business and Enterprise workspaces. Eligible customers can build agents from templates or from scratch, preview them before publishing, share them with coworkers, and schedule runs. (help.openai.com) The product is built around connectors, which are links to outside systems so the agent can pull files, calendars, and messages into one workflow. OpenAI said workspace agents can connect to tools including Google Drive, Google Calendar, Slack, and Microsoft SharePoint, and can also use custom Model Context Protocol servers. (help.openai.com) OpenAI described workspace agents as “an evolution of GPTs,” shifting ChatGPT from one-off prompts toward team processes that run the same way each time. In a separate company note on April 8, Chief Revenue Officer Denise Dresser said customers were pushing toward “company-wide AI agents” as the next phase of enterprise adoption. (openai.com 1) (openai.com 2) The launch also extends OpenAI’s recent agent push beyond consumer-facing tools. On April 15, the company updated its Agents software development kit for enterprises, adding features that TechCrunch said were meant to help businesses build safer and more capable automated assistants. (techcrunch.com) OpenAI’s own product page now pitches the system as a way to automate multi-step workflows across Slack, Google Drive, SharePoint, and other enterprise tools with governance and admin controls. The immediate test is whether companies treat ChatGPT less like a chatbot and more like a shared layer for routine office work. (openai.com)
