Massachusetts HVAC firm commits to independence
128 Plumbing, Heating, Cooling & Electric has announced it will remain a locally and independently owned company. The Chelmsford, Massachusetts-based firm made the statement to counter speculation amid a trend of consolidation in the home services industry. Company president Ryan Williams confirmed that the business has not been sold.
- Private equity's interest in the home services sector has surged, with private equity add-on transactions for HVAC service providers increasing by 88% year-over-year through June 2025. This trend is driven by a fragmented market of many small, independently owned companies and the potential for recurring revenue. - The influx of private equity has created a wave of consolidation, as investment firms acquire smaller home service businesses to combine them into larger, more efficient operations. This "roll-up" strategy aims to achieve economies of scale and introduce new technologies. - For acquired companies, private equity backing can lead to significant growth. For instance, after being acquired, Rite Way, a Tucson-based HVAC company, saw its annual revenue grow from $30 million to approximately $70 million and was able to hire more technicians and expand its services. Some firms also report that technicians at acquired companies see an average pay increase of 20% in the first year. - However, there are concerns that a focus on maximizing profits by private equity owners can lead to negative consequences for consumers. These can include increased prices for services and a potential decline in the quality of customer service as the focus shifts from long-term customer satisfaction to short-term financial returns. - 128 Plumbing, Heating, Cooling & Electric was founded in 1992 by David Williams and is now led by his son, Ryan Williams. The company has grown from a one-person operation to a significant regional service provider. - To formalize its commitment to remaining independent, 128 Plumbing, Heating, Cooling & Electric has become a "Certified Evergreen®" company through the Tugboat Institute. This certification is for businesses that have undergone a rigorous assessment to affirm their dedication to long-term growth and prioritizing people and purpose over profits. - The "Certified Evergreen®" principles, referred to as the Evergreen 7Ps®, include a focus on Purpose, Perseverance, People First, being Private, Profit, Paced Growth, and Pragmatic Innovation. This framework is designed to guide companies in maintaining private ownership and a long-term vision for over 100 years. - By choosing to remain independent, 128 Plumbing, Heating, Cooling & Electric aims to provide stability for its employees and assure customers of consistent service quality, free from the influence of external investors.