OpenAI Workspace Agents

OpenAI has started rolling out workspace agents in ChatGPT, letting teams build shared agents for recurring work across company tools. (openai.com) The feature is in research preview for ChatGPT Business, Enterprise, Edu, and Teachers plans, and OpenAI said the rollout to Business and Enterprise workspaces will take place over the next few weeks. (openai.com) Users create an agent from the Agents tab in ChatGPT by describing a workflow, then connect apps, test the setup, and publish it for others in the workspace to use. OpenAI said agents can also run on schedules and inside Slack. (openai.com; help.openai.com; help.openai.com) A workspace agent is closer to a shared office process than a personal chatbot: it can pull from tools like Google Drive, Google Calendar, Slack, and Microsoft SharePoint, then follow the same steps each time. OpenAI’s business page says the system is built for multi-step workflows with governance and admin controls. (openai.com; help.openai.com) OpenAI is positioning the product as the next step after custom GPTs, which were mostly single-chat assistants. Its cookbook for developers calls workspace agents “evolutions of GPTs” that work across tools to complete end-to-end tasks. (developers.openai.com; venturebeat.com) The company said the agents are powered by Codex, OpenAI’s cloud-based coding agent, which was introduced in May 2025 for software work that can run in parallel. That matters because Codex already operates as a hosted agent rather than a simple autocomplete tool. (openai.com; help.openai.com) OpenAI’s examples center on work that usually gets split across tabs and handoffs: sales follow-up, report preparation, message drafting, and coding tasks. In its launch post, the company said its own sales team uses an agent to combine call notes, account research, lead qualification, and email drafting. (openai.com) Admins keep a central role in the rollout. OpenAI said eligible Enterprise and Edu workspaces can enable the feature with role-based controls, decide who can create or share agents, and limit which tools those agents may use. (help.openai.com; the-decoder.com) The launch pushes ChatGPT further into team software, where the pitch is less about asking a question and more about assigning a repeatable job. OpenAI is rolling it out first to organizational plans, not consumer accounts. (openai.com; help.openai.com)