Corporate AI adoption lags
Companies spent roughly $37 billion on AI last year, but a new survey shows most employees still don’t use the AI tools their organizations bought — pointing to gaps in training, trust and practical utility. That disconnect helps explain why heavy enterprise AI investment hasn’t translated into broad workplace uptake yet. (Why your employees aren't using the AI you bought - Fast Company)
A WalkMe survey found 78% of employees say they use AI tools not provided by their employer and 51% report conflicting guidance on when and how to use AI. (walkme.com) (walkme.com) WalkMe also reports only 7.5% of workers have received extensive AI training while 23% received no training at all. (walkme.com) (walkme.com) Nearly half of workers—45%—admit they have pretended to know how to use AI in a meeting, and 49% have hidden their AI use to avoid judgment, with Gen Z employees showing higher rates of concealment. (walkme.com) (walkme.com) BCG’s AI at Work survey shows regular AI use among frontline employees stalled at 51% even as leaders and managers report using generative AI several times a week. (bcg.com) (bcg.com) BCG found that employees who receive at least five hours of AI training and have access to in-person coaching are far more likely to become regular users, and that strong leadership support can raise positive sentiment about GenAI from 15% to 55%. (bcg.com) (bcg.com) PwC’s 2025 Global Workforce survey of nearly 50,000 workers found 14% use generative AI daily while 54% used AI at least once in the past year. (pwc.com) (pwc.com) PwC also reported daily GenAI users were far more likely to report productivity gains (92% vs. 58%), improved job security (58% vs. 36%), and higher pay (52% vs. 32%). (pwc.com) (prnewswire.com) WalkMe’s State of Digital Adoption estimated companies lost an average of $104 million in 2024 due to underused tools and poor rollouts, while Menlo Ventures reported the AI application layer captured about $19 billion of enterprise generative-AI spend in 2025. (walkme.com) (walkme.com)
