Guidewire ups claims AI play

Guidewire promoted embedding AI into InsuranceNow via Claims Intel and Predict to help protect loss ratios and automate claims workflows — a practical product move aimed at operational claims teams facing rising caseloads and fraud complexity. (x.com)

Guidewire’s Claims Intel ships as a package of five pre-built predictive scores — Injury Loss, Payment Likelihood, Injury Severity, Attorney Likelihood, and Litigation Susceptibility — targeted at personal auto claim decisions. (guidewire.my.site.com) Those Industry Intel models are trained on claims and exposure data covering more than $200 billion in global premium, which Guidewire says underpins benchmarked predictions across policy and claims lifecycles. (guidewire.com) InsuranceNow is positioned for regional and super‑regional P&C carriers and MGAs, and Guidewire’s recent Olos release explicitly integrates Claims Intel models into InsuranceNow Analytics to influence adjuster assignment, reserve setting, and vendor management. (guidewire.com) (iireporter.com) Guidewire Predict is presented as an embedded predictive analytics layer with Bring‑Your‑Own‑Model (BYOM) support for R, Python, and SAS models, and was named “Embedded Analytics Solution of the Year” in the 2025 Data Breakthrough Awards. (guidewire.com) (businesswire.com) Guidewire’s product roadmap frames litigation detection, claims triage, and settlement scoring as explicit Predict/Claims Intel use cases, positioning the scores to flag high‑litigation or high‑payment‑likelihood files for SIU or legal review. (guidewire.com 1) (guidewire.com 2) Guidewire offers a Claims Intel Essential Service through its Professional and Analytics Services team to configure and tune the pre‑built scores for a carrier’s FNOL workflows, with Guidewire staff doing model configuration and operational tuning. (guidewire.my.site.com) Guidewire has public integrations and partner work — for example, a 2025 integration announcement with CLARA Analytics to deliver predictive claims insights — indicating a channel approach that embeds third‑party AI into Guidewire workflows. (insurtechanalyst.com)

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