Bolt Data Unifies Industrial Workflows on ServiceNow
Bolt Data announced Bolt Data Connect, a new application developed on the ServiceNow AI Platform. The product is designed to unify equipment data and operational workflows for industrial equipment manufacturing organizations. It aims to improve field team efficiency and service visibility by leveraging AI.
- Tampa-based Bolt Data was founded in 2013 and is a specialized software and consulting firm that, according to market intelligence platforms, has not taken institutional funding. - The new application, Bolt Data Connect, is a certified "Registered Build Partner" solution, making it available on the ServiceNow Store for enterprise customers. Bolt Data also joined ServiceNow's Consulting and Implementation Partner Program in June 2025, focusing on industries like manufacturing, energy, and healthcare. - This partnership aligns with ServiceNow's aggressive M&A strategy focused on AI and industrial applications, which included acquiring Quality 360 for manufacturing quality control and a $7.75 billion deal for Armis, a cybersecurity firm specializing in operational technology (OT) and IoT devices. - The solution targets the digital twin market, which was valued at approximately $36 billion in 2025 and is projected to exceed $228 billion by 2031, driven by the adoption of Industry 4.0 and demand for predictive maintenance. - Bolt Data's leadership team brings significant domain experience to the partnership, with over 300 years of combined experience in field service operations. - The core function of the technology is to bridge the gap between operational technology (OT) and IT service management by streaming live data from industrial equipment directly into ServiceNow's workflows, enabling automated service responses and remote diagnostics.
