Big Four lean into AI
The Big Four are signing multi‑year AI contracts to reinvent and run insurers' core back‑office suites — treating AI as the engine for new service models, not just automation. That shift signals carriers will increasingly outsource claims and underwriting transformation to firms that can deliver both analytics and operational runbooks. (news.bloombergtax.com)
EY unveiled its EY.ai agentic platform in a March 18, 2025 press release and said the initial rollout will run 150 AI agents supporting about 80,000 EY professionals. (ey.com)) PwC expanded its engineering bench by acquiring Kunai — a deal PwC said added roughly 500 engineers to support cloud, data and AI builds. (news.bloombergtax.com)) PwC also sealed a multi‑year, multi‑million‑pound partnership with Palantir UK in November 2025 to accelerate AI transformation across financial services clients. (finance.yahoo.com)) Palantir announced a multi‑year expansion with SOMPO Holdings that deepens Foundry use across claims and underwriting, scales to thousands of users and cites an expected roughly $10 million in annual efficiency gains. (ainvest.com)) Deloitte has published GenAI guidance aimed at underwriting and claims, positioning generative models as tools to operationalize risk scoring and triage workflows for commercial carriers. (deloitte.com)) Deloitte’s insurance outlooks and client workstress moving from pilots to scaling GenAI into core underwriting and claims operations. (deloitte.com)) KPMG’s “Intelligent Insurance” materials and technical guides stress continuous model auditing, bias testing and governance as prerequisites for deploying AI inside underwriting and claims control rooms. (assets.kpmg.com)) PwC’s US Deals 2026 outlook shows insurance M&A remained concentrated: $31.8 billion across 207 announced transactions from June 1–Nov. 30, 2025, with seven $1 billion‑plus “megadeals” driving the bulk of value. (pwc.com)) Reinsurer and carrier strategy shifts echo the consultant‑vendor tie‑ups: Swiss Re publicly named a Palantir‑powered AI platform central to its “Built to Lead” strategy, and Palantir formed a joint venture with TWG to push AI programs into insurance operations. (reinsurancene.ws))
