Ambience’s Chart Chat live at Cleveland Clinic

Ambience says its Chart Chat nursing tool is now live at Cleveland Clinic, giving inpatient nurses a way to ask the medical record questions in plain language. (ambiencehealthcare.com) The software sits inside the electronic health record, or digital chart, and pulls together clinician notes, medications, diagnostics and hospital policies into one response. Ambience said it launched the product on April 1, 2026, and said Cleveland Clinic is already using it. (ambiencehealthcare.com) Ambience said the tool was built with frontline nurses, nursing executives and nursing informatics teams, a group that helps shape how clinical software fits bedside work. The company said nurses can use it to check medication histories, lab trends and care pathways during inpatient care. (ambiencehealthcare.com; healthcareitnews.com) A hospital nurse’s chart is a large digital file spread across notes, orders, flowsheets and test results, and bedside staff often have to hunt through multiple screens to assemble the current picture. Ambience said Chart Chat is meant to compress that search into a conversational prompt and answer inside the record system. (ambiencehealthcare.com) Cleveland Clinic had already expanded its work with Ambience before this nursing launch. On February 19, 2025, Cleveland Clinic said it was rolling out Ambience tools for physician documentation, clinical documentation integrity and point-of-care coding after a 2024 pilot across more than 80 specialties and subspecialties. (newsroom.clevelandclinic.org) That earlier Cleveland Clinic rollout was aimed at ambulatory, or outpatient, visits, where the software records appointments and drafts notes for clinician review before anything enters the medical record. The new nursing product pushes the partnership further into inpatient care, where nurses manage shifting patient conditions across an entire hospital shift. (newsroom.clevelandclinic.org; ambiencehealthcare.com) Ambience said Chart Chat goes beyond finding documents and can interpret abnormal values in the context of a patient’s history, flag potential drug interactions and explain a diagnosis or medication at the bedside. The company said every answer is backed by predeployment testing, real-time monitoring and nurse feedback, and that the system is designed to say when data is missing or ambiguous. (ambiencehealthcare.com) Healthcare Information and Management Systems Society publication Healthcare IT News said the product is currently compatible with Epic electronic health records, the dominant hospital record system in the United States, and that Ambience is exploring additional integrations. That detail matters because tools that stay inside the chart usually face fewer workflow barriers than software that requires nurses to leave the record and open a separate app. (healthcareitnews.com) Cleveland Clinic has not, in the materials reviewed here, published a separate announcement with deployment numbers, unit counts or nurse adoption figures for Chart Chat. For now, the clearest verified change is that Ambience’s conversational layer has moved from doctor note-taking into live inpatient nursing use at one of the country’s largest health systems. (newsroom.clevelandclinic.org; ambiencehealthcare.com)