Bookings open for Hacienda's 'Le Llamamos' phone‑assistance — appointments from May 6

Spain’s annual income-tax campaign just moved into its next practical phase. You could already file online from April 8, but from Tuesday, April 29, the Tax Agency started taking bookings for “Le Llamamos” — the service where an agent calls you back and helps prepare your return over the phone. The actual phone appointments begin on May 6. The window then runs until June 30. (sede.agenciatributaria.gob.es) ### What is “Le Llamamos”? It’s basically Hacienda’s phone-assisted filing system. Instead of doing the whole return yourself in Renta Web, you reserve a slot and the Tax Agency calls you, then helps complete and submit the 2025 return with you on the line. This year’s appointment page also says the April 29 opening covers video assistance in small municipalities, not just ordinary phone calls. (sede.agenciatributaria.gob.es) ### What changed this week? The new bit is not that phone filing exists — it does every year — but that booking is now open. April 29, 2026 was the first day taxpayers could request these appointments for the 2025 tax year. That matters because the service itself does not start immediately; the first assisted calls begin on May 6. So right now, the action is scheduling, not yet receiving the callback. (sede.agenciatributaria.gob.es) ### What are the key dates? There are really four dates to keep straight. April 8 was the start of online filing for Renta and Patrimonio 2025. April 29 was the opening of appointment requests for phone assistance. May 6 is when Hacienda starts actually preparing returns by phone. June 30 is the overall end of the campaign, and June 29 is the last day to request a phone appointment. (sede.agenciatributaria.gob.es) ### How do people book it? The Tax Agency says you can request the appointment through its campaign assistance page. News coverage of the launch also points people to the app and to phone lines for booking or in-person help. The useful distinction is simple — if you want “Le Llamamos,” you book now, then wait for Hacienda to call you on the assigned date rather than calling an agent cold and doing the return on the spot. (sede.agenciatributaria.gob.es) ### Who is this for? Mostly for taxpayers who do not want to handle the return alone online but also do not want to wait for an office appointment. Phone assistance sits in the middle — more guided than self-service, faster to access than the in-person phase, which opens later. Office appointment requests do not begin until May 29, and in-office preparation starts June 1. (sede.agenciatributaria.gob.es) ### Why does this matter now? Because the Renta campaign is staggered on purpose. Online filing opens first, then phone assistance, then office help. If you were waiting for guided support before filing, this is the first moment in the campaign when that support becomes bookable. For a lot of people, that is the real start date that matters — not the online opening. (sede.agenciatributaria.gob.es) ### What’s the catch? The main trap is mixing up booking dates with service dates. You can reserve from April 29, but the calls do not begin until May 6. The other trap is waiting too long — the campaign ends June 30, and phone appointment requests close June 29. That leaves very little slack at the end. (sede.agenciatributaria.gob.es) ### Bottom line If you want Hacienda to help file your 2025 return by phone, the door is open now. Book the slot first, keep May 6 in mind as the start of callbacks, and do not confuse this phase with the later office-appointment window. (sede.agenciatributaria.gob.es)