Agiloft Establishes AI Operations Function for Governance
Contract management software company Agiloft has created a dedicated AI Operations function to oversee its AI strategy and ensure responsible governance. The move reflects a growing enterprise trend to formalize the management of AI systems as they become more autonomous. The new function will be responsible for aligning technical capabilities with business risk and compliance requirements.
- The new AI Operations function is led by Noe Ramos, who was promoted to VP of AI Operations from her previous role as VP of IT, Cybersecurity and Operations Center of Excellence, and holds a doctoral background in psychology. - Agiloft's internal AI strategy includes weekly "AI Showcases" where employees demonstrate workflows and automations they have built, shifting AI adoption from isolated experiments to a peer-led, repeatable practice. - The company's technical approach is described as "white box AI," which ensures transparency by linking every AI-generated suggestion back to the original source text in a contract. Its platform also includes a "GenAI Prompt Lab" that allows customers to use their own custom Large Language Models (LLMs). - As of January 2026, over 50% of Agiloft's customer base by annual recurring revenue licenses its AI functionality. The company saw a 250% increase in AI users and a 12x increase in application usage for its "Screens" interface between December 2024 and November 2025. - This move reflects a wider industry trend to formalize AI oversight; according to a 2024 survey, 40% of technology executives believed their organization's AI governance program was insufficient to ensure safety and compliance. - The AI in Contract Management System market was valued at $359.6 million in 2023 and is projected to grow at a compound annual growth rate of 27.2% to reach nearly $4 billion by 2033. - Agiloft's integration strategy includes partnerships with global system integrators like Spaulding Ridge and inclusion in the AWS ISV Accelerate co-sell program, alongside technical integrations with enterprise platforms like Salesforce, SAP, and Oracle. - Customers using Agiloft's AI tools have reported up to a 40% reduction in manual contracting work and a 25% reduction in overall contract-related risk.
