Charles Gachoka cuts floor steps
- Charles Gachoka posted an operations example showing reduced daily steps for floor staff, improving customer service turnaround and data capture efficiency. - His changes lowered walking and touches, reduced errors and sped processing, according to the social post’s practical before/after example. - The approach offers floor‑lead tactics for bottleneck reduction and error prevention that can be applied in apparel and footwear DCs. (x.com)