Capital One: Hopper buy and settlement
- Capital One closed a deal to acquire Hopper's technology and employees as it pushes into travel-related services. - Separately, a $425 million settlement was approved over claims the bank steered customers away from higher-yield savings accounts. - The pair of moves shows banks still pursue tech-led adjacencies while conduct costs can create material strategic and financial consequences. (skift.com) (economictimes.indiatimes.com)
Capital One has closed its deal for Hopper’s travel technology and some of the employees behind its booking platform, bringing more of Capital One Travel in-house. (skift.com) Hopper said on March 17 that Capital One would internalize the travel portal as it scales, while keeping a commercial relationship for features such as “Cancel For Any Reason” and flight disruption assistance. Hopper said booking volumes on Capital One Travel have grown more than tenfold since launch in 2021. (hopper.com) Skift reported in March that the transaction covered Hopper’s technology, supplier relationships and about 150 employees who built Capital One’s travel portal, and reported on April 22 that the deal had closed in April. (skift.com 1) (skift.com 2) At the same time, Capital One is coming out of a separate fight over its savings business. A federal judge approved a revised $425 million settlement on April 20 in litigation over claims that customers in older 360 Savings accounts were left in lower-yield products while 360 Performance Savings paid more. (usnews.com) (capitalone360savingsaccountlitigation.com) The settlement website says anyone who held a Capital One 360 Savings account at any point from September 18, 2019, through June 16, 2025 is eligible for benefits. It also says class members do not need to file a claim form to receive a cash payment, though they can choose electronic payment instead of a check. (capitalone360savingsaccountlitigation.com) U.S. News reported the revised deal shifted all $425 million to restitution for missed interest and also requires Capital One to raise the rate on 360 Savings to match 360 Performance Savings. Judge David Novak had rejected an earlier version in November 2025. (usnews.com) (classaction.org) The case had already drawn pressure from regulators and state officials. Court records show the multidistrict litigation was centralized in the Eastern District of Virginia in June 2024, and a coalition of 18 state attorneys general argued in September 2025 that the first settlement was too small relative to alleged customer losses. (courtlistener.com) (oag.ca.gov) Those two developments land as Capital One keeps expanding beyond traditional card and deposit products. Its newsroom shows the company also announced a $5.15 billion deal for Brex in January and completed that acquisition in April, alongside a March push around its travel app. (capitalone.com) The result is a bank spending to own more software and customer touchpoints while also paying to resolve claims about how it handled a core savings product. In April 2026, Capital One’s travel build-out and its savings-account settlement are moving forward at the same time. (skift.com) (usnews.com)