OpenAI adds workspace agents
- OpenAI said on April 22 it added workspace agents to ChatGPT, letting Business and Enterprise teams build shared, cloud-run agents for repeatable workflows. - OpenAI’s help docs say workspace agents work in ChatGPT and Slack, while Codex is bundled with Plus, Pro, Business, Edu, and Enterprise plans. - OpenAI is pushing AI from chat into shared work infrastructure. (openai.com)
OpenAI on April 22 introduced workspace agents in ChatGPT, a new feature for Business and Enterprise customers to build shared agents for multi-step work. (openai.com) OpenAI said the agents are powered by Codex, run in the cloud, and can keep working after a user leaves the chat window. The company described them as an evolution of GPTs aimed at reports, code, and message handling. (openai.com) The product is built for teams rather than one person’s saved prompt. OpenAI said organizations can share one agent across ChatGPT and Slack, then improve it over time inside the same workspace. (openai.com) (help.openai.com) OpenAI’s help documentation says workspace agents are available in Business and Enterprise workspaces, with controls for creating, sharing, and managing them. The same documentation says admins can govern access and usage inside the organization. (help.openai.com) OpenAI’s business page says the agents can connect to tools including Slack, Google Drive, and Microsoft SharePoint. That puts the feature closer to workflow software than a standard chatbot. (openai.com) The launch also lines up with a broader Codex push. OpenAI’s help center says Codex is included with ChatGPT Plus, Pro, Business, Edu, and Enterprise plans, with temporary access for Free and Go users. (help.openai.com) OpenAI has been framing that shift as an enterprise strategy, not just a product update. Chief Revenue Officer Denise Dresser wrote on April 8 that customers are moving from isolated use cases toward company-wide AI agents and core infrastructure. (openai.com) OpenAI said in a 2025 enterprise report that it had more than 1 million business customers using its tools. That customer base gives the company a reason to sell shared systems with permissions, governance, and seat-based administration instead of single-user assistants. (openai.com) (help.openai.com) The immediate question for large companies is who owns the agent and its actions: the employee who built it, the team that shares it, or the admin who controls the workspace. OpenAI’s answer, so far, is to make the agent part of the workspace. (help.openai.com)
