Insurtech Insights: hyperpersonalization

Insurtech Insights Europe ran March 18–19, 2026 at the InterContinental London – The O2 and organisers projected between 6,000 and 6,500+ delegates with more than 400 speakers across six stages. (insurtechinsights.com) Conference programming and post‑event reviews highlighted artificial intelligence, customer‑centric personalisation, claims automation and data‑driven underwriting as the leading thematic tracks on stage and in workshops. (insurtechinsights.com) The official speaker roster included senior underwriting and data leaders such as Nancy Bewlay (Group Chief Underwriting Officer) and Fabian Winter (Chief Data and AI Officer), signalling explicit C‑suite engagement on underwriting and AI use cases. (insurtechinsights.com) Vendor demos and exhibitor write‑ups at the show showcased real‑time CRM integrations and AI claims automation; Five Sigma Labs reported bringing “Clive,” an AI claims adjuster that runs on top of claims stacks, to the London floor. (fivesigmalabs.com) Insurtech Insights’ own editorial roundups and a curated “15 insurtechs harnessing AI” list spotlighted startups focused on personalised policy offers, automated FNOL/assessment and underwriting‑grade risk models using real‑time data. (insurtechinsights.com) PZU Group — which reports roughly 22 million customers in Poland and a “PZU Ready for Startups” programme that has implemented dozens of pilot projects (about 49 reported implementations) — posted a social summary emphasising hyperpersonalisation and AI in underwriting among the event takeaways. (pzu.pl) Industry funding context shared in coverage shows global insurtech funding reached about $5.08 billion in 2025, with roughly two‑thirds directed to AI‑focused companies and 162 insurtech investments from (re)insurers, providing capital flow that aligns with the conference’s AI and pricing conversations. (learn.navitize.com)