MSY reports 44 delays, 11 cancellations

Louis Armstrong New Orleans International Airport in Kenner, Louisiana, reported flight disruptions on Tuesday, May 19, after a system outage affected operations for both departures and arrivals. Figures cited in local coverage and travel-disruption reports put the impact at 44 delayed flights and 11 cancellations at MSY. American Airlines, Delta Air Lines and Southwest Airlines were named among the carriers affected. Tuesday’s disruption was described in the source briefing as a system outage at the airport rather than a weather event or an FAA ground stop. Publicly available airport pages reviewed Wednesday showed MSY directing passengers to check flight status directly and contact their airlines for the latest information. The airport’s website lists airline contact information separately and says travelers can search arriving and departing flights through its flight-status tool. (flymsy.com) ### Which airport was affected, and when did it happen? Louis Armstrong New Orleans International Airport, known by the code MSY, is the main commercial airport serving the New Orleans area and is located in Kenner, west of downtown New Orleans. The outage occurred on Tuesday, May 19, according to the source briefing provided for this story. May 19 appears on multiple current flight-status and airport-tracking pages tied to MSY operations, including third-party trackers showing scheduled arrivals and departures for that date. (flymsy.com) Those pages do not by themselves explain the cause, but they confirm regular commercial operations were being monitored for Tuesday traffic at the airport. ### How large was the disruption? The most specific figures attached to the outage were 44 delays and 11 cancellations at MSY. (flymsy.com) Those numbers were cited in the source briefing and matched the scale of disruption described in travel-disruption coverage focused on New Orleans. (flightstats.com) American, Delta and Southwest were the airlines specifically named in the briefing as affected by the interruption. Public airline listings on the airport’s website confirm all three carriers operate at MSY. ### Was this part of a wider national aviation problem? FAA status pages available Tuesday showed the national airspace system was active that afternoon, but the material reviewed for this story did not show an MSY-specific FAA ground stop tied to the New Orleans disruption. (travelandtourworld.com) That leaves the reported airport system outage as the clearest stated cause in the available sourcing. Recent reporting has shown broader strain across U.S. air travel, including delays tied to weather, staffing and technology problems at other airports. (flymsy.com) But no official MSY statement located in the airport’s published newsroom pages on Wednesday spelled out the exact technical failure behind Tuesday’s disruption. ### What should travelers use now for updates? MSY’s official website says passengers should check the airport’s flight-status page for arriving and departing flights and use the airline directory for carrier contact information. (nasstatus.faa.gov) The airport also provides a general public phone number and customer-service contacts on its website. As of Wednesday, May 20, the clearest next step for passengers booked on American, Delta or Southwest flights through New Orleans is to verify their individual itinerary directly with the airline and through the airport’s live status tools. (flymsy.com 1) (flymsy.com 2)