Is Your Spokane ALERT Signup Still Active?
- Spokane County Emergency Management relaunched ALERT Spokane in April with Regroup, replacing CodeRED after last year’s cyberattack, and residents must create new accounts. - Officials say only 15% of county residents were enrolled before the November outage, and the county is sending test calls and texts. - The old platform went offline after a ransomware attack, leaving Spokane County to rely on the state system for months. (spokanepublicradio.org)
Spokane County has relaunched ALERT Spokane, and anyone who signed up before April 2026 needs to register again in the new system. (spokanecounty.gov) (my.spokanecity.org) The county’s emergency management office switched to Regroup Mass Notification after the previous provider, CodeRED, was knocked offline by a cyberattack in November. (spokanepublicradio.org) (krem.com) County officials say the new ALERT Spokane can send warnings by text, email and voice call for severe weather, evacuations, road closures and police shelter-in-place orders. (spokanecounty.gov) (fox28spokane.com) The practical change is simple: old registrations did not carry over. The City of Spokane says all county residents must sign up for the updated countywide system, even if they registered before. (my.spokanecity.org) (spokanepublicradio.org) Emergency managers are also asking people to complete the full profile, not just enter a phone number. Spokane County says a full registration ties alerts to a home address so people can get incident notices near that location even when they are away. (spokanecounty.gov) (fox28spokane.com) The county has been testing the system with robocalls and texts, and officials have said those messages are legitimate. One recent text asked recipients to reply “1” to stay enrolled or “2” to be removed. (krem.com) Spokane County Emergency Management said it relied on Washington state’s alerting system for the last five months while it rebuilt ALERT Spokane. Deputy director Chandra Fox said the county used that backup for missing vulnerable people and shelter-in-place incidents. (spokanepublicradio.org) (krem.com) Fox told Spokane Public Radio that only 15% of county residents had been registered before the old system went down last fall. She also said the county signed a three-year contract with Regroup worth $62,500 this year and about $61,500 in each of the next two years. (spokanepublicradio.org) The county says the new platform includes more accurate maps and newer features, including polls that let emergency managers confirm whether messages were received. (spokanepublicradio.org) (fox28spokane.com) For Spokane County residents, the immediate question is not whether the alert system exists again. It is whether their old signup survived the switch, and officials say it did not. (my.spokanecity.org) (spokanecounty.gov)
