Netsmart: Cut Admin Burden

Netsmart is making the case that behavioral-health and intellectual-and-developmental-disabilities providers can cut paperwork by moving more work onto a single software platform. (ntst.com) The Overland Park, Kansas, health-technology company sells electronic health records and related software for behavioral health, addiction treatment, autism and intellectual and developmental disabilities, or IDD. Its web-based myEvolv product combines clinical, financial and operational functions, including referrals, scheduling and billing. (ntst.com) Netsmart says fragmented systems force staff to re-enter data, juggle separate workflows and lose visibility across programs. On its integrated-care pages, the company says one shared record lets primary-care and behavioral-health teams work from the same medication list, problem list and treatment history. (ntst.com) The pitch lands at a time when behavioral-health systems are straining to add capacity. A December 2025 federal workforce brief said 40% of the U.S. population, or 137 million people, lived in a Mental Health Professional Shortage Area as of Dec. 2, 2025. (bhw.hrsa.gov) State agencies are describing the same paperwork problem from the provider side. Virginia’s Department of Behavioral Health and Developmental Services said in a June 26, 2025 report that documentation rules from multiple agencies, plus uneven electronic health record capabilities, add to direct-care staff burden across the state’s 40 community services boards. (rga.lis.virginia.gov) Netsmart has been using customer examples to show what consolidation looks like in practice. In an April 16, 2026 post, the company said Chicago-based Envision Unlimited wanted one platform to support both IDD and mental health services instead of isolated programs, and cited manual Medicaid registration in Illinois as one time-consuming process. (ntst.com) The company’s argument is that fewer handoffs and fewer duplicate entries can return clinician time to direct care rather than screens and forms. That tracks with a federal evidence review that said the Office of the National Coordinator’s 2020 burden report found documentation demands can impede patient safety and quality of care. (ncbi.nlm.nih.gov) Netsmart is not alone in selling that promise, and the company’s commentary is also a product argument for buying more of its software stack. But the underlying problem it is targeting — too many systems, too many forms and too little clinician time — is now showing up in both federal workforce data and state administrative-burden reviews. (ntst.com)