Data: Robotaxis Slower Than Uber for Urban Trips
According to data from Jefferies, robotaxi services from Waymo and Tesla are currently slower than human-driven Uber rides for comparable trips. A four-mile trip that takes an average of 18 minutes with Uber reportedly takes 23-30 minutes in a robotaxi. The data highlights a real-world performance gap for autonomous vehicle services compared to established ride-sharing platforms.
The Jefferies analysis in Austin found Tesla's robotaxis often took suboptimal routes, leading to longer trip times. This is compounded by longer initial wait times compared to Uber. Despite being offered at a significant 60% discount to UberX, the overall experience highlighted inefficiencies. A key factor in the slower pace is the cautious, law-abiding nature of autonomous systems. Human drivers may bend traffic laws by exceeding speed limits or making aggressive maneuvers, while robotaxis adhere strictly to regulations. This conservative approach, while safer, can extend travel duration in dynamic urban environments. The Jefferies report also noted that most of the Tesla robotaxis in their Austin test still had a human safety monitor present. In a sample of 15 rides, only two were completed without a safety driver. This indicates that the service is still in a heavily supervised phase, which can impact operational agility. Waymo, a more established player, has been narrowing the gap with traditional ride-sharing. In San Francisco, by late 2025, the price premium for a Waymo ride over an Uber had shrunk to about 12.7%, down from 30-40% earlier in the year. For certain longer trips, the price difference was as low as 2%. Wait times for Waymo are also becoming more competitive. The average wait for a Waymo in San Francisco was 5.74 minutes, approaching Lyft's 4.20 minutes and Uber's 3.28 minutes. However, a capacity crunch during peak hours can still lead to longer waits for the autonomous service. While speed remains a challenge, robotaxi companies emphasize their safety advantages. Waymo reports significantly fewer injury-causing crashes and collisions involving pedestrians and cyclists compared to human driver benchmarks. For instance, the company claims a 92% reduction in crashes involving pedestrians. In contrast, early data for Tesla's robotaxi fleet in Austin from mid-2025 showed a higher crash rate than human drivers. Reports indicated approximately one crash every 55,000 miles, compared to the human driver average of one per 500,000 miles. The competitive landscape is still evolving. GM's Cruise, another major robotaxi operator, suspended all its driverless operations in late 2023 following an incident in San Francisco and is slowly resuming manual data collection to rebuild its maps. This has positioned Waymo as the current leader in terms of operational scale and driverless miles logged.