ChatGPT Business adds connectors

OpenAI has expanded ChatGPT Business so teams can pull company files and meeting notes into chats instead of pasting everything by hand. (help.openai.com) The update adds apps for Microsoft SharePoint, Dropbox, Box, Google Drive, and Microsoft OneDrive, according to ChatGPT Business release notes updated in April 2026. OpenAI’s help center says these apps can search, reference, and in some cases sync company content into responses. (help.openai.com 1) (help.openai.com 2) OpenAI also added ChatGPT Record to Business, a feature that transcribes and summarizes meetings, brainstorms, and voice notes into saved canvases in chat history. Those transcripts and summaries can be reused later to draft plans, emails, or code. (help.openai.com) (openai.com) A connector is essentially a bridge between ChatGPT and another service. OpenAI now calls these tools “apps,” a naming change it introduced on December 17, 2025, while keeping the underlying file search, deep research, sync, and action features in place. (help.openai.com) The shift gives smaller companies more of the workplace plumbing that had been associated with larger enterprise software rollouts. ChatGPT Business is OpenAI’s self-serve team plan, available for organizations with at least two users and priced from $20 per user per month on annual billing on OpenAI’s pricing page. (help.openai.com) (openai.com) OpenAI is also pushing custom integrations, not just prebuilt ones. Its release notes say ChatGPT Business now has full Model Context Protocol support with developer mode, letting organizations build, test, and publish custom apps with read and write capabilities so ChatGPT can take actions inside their own tools. (help.openai.com 1) (help.openai.com 2) Model Context Protocol is the standard OpenAI is using for those custom links. OpenAI’s Apps Software Development Kit documentation describes it as an open standard for connecting ChatGPT to external tools and data, with the kit extending that standard so apps can run anywhere that adopts it. (help.openai.com) The admin side of the release is aimed at the same problem: giving companies tighter control over who can use what. OpenAI’s help center says Business workspaces include centralized billing, admin controls, and roles, while separate identity articles describe single sign-on and System for Cross-domain Identity Management support for automated user provisioning. (help.openai.com 1) (help.openai.com 2) Role-based access control, the feature many information technology teams use to assign permissions by job function, appears in OpenAI’s identity documentation, but the dedicated help article currently says that feature is available for Enterprise, Edu, and ChatGPT for Teachers. OpenAI’s Business release notes package Business updates alongside broader platform controls, which means buyers need to check which controls apply to Business versus higher-tier plans. (help.openai.com) (help.openai.com) The result is a more complete pitch: ChatGPT Business is no longer just a chat window with shared billing, but a workspace that can search company files, capture meetings, and plug into internal systems with admin oversight. OpenAI has been moving in that direction since at least its June 4, 2025 business-plan update, and the April 2026 release notes show that rollout landing in the self-serve tier. (openai.com) (help.openai.com)