OpenAI workspace agents

OpenAI said on April 22 that ChatGPT now includes “workspace agents,” shared bots that can keep working on team tasks after a user signs off. (openai.com) OpenAI describes the feature as an evolution of Custom GPTs for Business and Enterprise customers, powered by Codex and built for repeatable work such as reports, code changes, and message drafting. The company said the agents run in the cloud and can be used inside ChatGPT or Slack. (openai.com) OpenAI’s help documentation says workspace agents are rolling out over “the next few weeks” to ChatGPT Business and Enterprise workspaces. Eligible teams can build agents from templates or from scratch, preview them before publishing, and schedule them to run automatically. (help.openai.com) The basic idea is delegated software work: instead of asking a chatbot one question at a time, a team gives an agent a standing job and the tools to do it. OpenAI said those tools can include Google Drive, Google Calendar, Slack, SharePoint, files, custom skills, and Model Context Protocol servers. (help.openai.com) That setup moves ChatGPT closer to an internal automation layer for office work. OpenAI’s product page says teams can build one agent, share it across a workspace, and improve it over time under organization-level permissions and controls. (openai.com) OpenAI has spent the past year laying the plumbing for that shift. In September 2025, the company added connectors for Gmail, Google Calendar, Microsoft Outlook, Microsoft Teams, SharePoint, GitHub, Dropbox, and Box so ChatGPT could pull context from workplace systems. (openai.com) It also expanded Codex beyond coding sessions. OpenAI’s April 16 post on the Codex app said users could run multiple agents in parallel on long-running tasks, a model that now shows up in shared team workflows inside ChatGPT. (openai.com) OpenAI says workspace agents operate within workspace permissions, and its business page emphasizes governance and admin controls. The help center also says admins can manage creation, sharing, and access for agents inside Business and Enterprise workspaces. (openai.com) (help.openai.com) The open question is how closely teams will watch systems that can draft messages, change code, and move across company data sources on a schedule. OpenAI’s own materials frame the product as shared, persistent, and connected to workplace tools, which makes oversight and audit trails part of the product, not an optional extra. (openai.com) (help.openai.com) For OpenAI, the release turns ChatGPT from a place where employees ask for help into one where teams assign ongoing work. The company is rolling the feature out first to paying workplace tiers, where those agents can become part of the daily software stack rather than a side tool. (openai.com) (help.openai.com)