OpenAI formalises enterprise pricing
OpenAI published updated rate cards and release notes that lay out Business and Enterprise pricing, retire several ChatGPT models from the product surface, and explain fallback routing between larger and mini models for paid users. (help.openai.com) The notes list retirements as of Feb. 13, 2026—including models such as GPT‑4o and several GPT‑4.1 variants—and say enterprises can set fallback defaults like GPT‑5.4 mini when rate limits hit. (help.openai.com)
OpenAI has turned ChatGPT’s business pricing into a published rate card, with credits attached to specific models and tools for Business, Enterprise, and Education customers. (help.openai.com) The new help page says GPT-5.3 Instant costs 1 message, GPT-5.4 Thinking costs 10 credits per message, and GPT-5.4 Pro costs 50 credits per message under the flexible pricing system. It also lists Agent at 30 credits per message, Deep Research at 50 credits per task, Images at 5 credits per generation, and Voice at 5 credits per minute. (help.openai.com) OpenAI’s broader pricing page now shows ChatGPT Business at $20 per user per month on annual billing, while Enterprise remains a contact-sales plan with volume discounts, invoicing, service-level agreements, and custom legal terms. The page says Business and Enterprise both include “unlimited” messages and interactions, subject to abuse guardrails. (openai.com) The pricing change sits alongside a product cleanup. OpenAI says GPT-4o, GPT-4.1, GPT-4.1 mini, OpenAI o4-mini, and GPT-5 Instant and Thinking were retired from ChatGPT on February 13, 2026, though API access to those models did not change. (help.openai.com) For workplace customers, the transition ran a little longer inside custom bots. OpenAI says Business, Enterprise, and Education workspaces kept GPT-4o inside Custom GPTs until April 3, 2026, after which GPT-4o was fully retired across all plans. (help.openai.com) OpenAI also changed how paid workspaces buy access. A help article updated April 8 says Business users still get per-seat limits for advanced features, but owners can buy shared credits so employees can keep going after they hit those limits; Enterprise and Education customers instead draw from a contract-level shared credit pool. (help.openai.com) That same article says OpenAI added a second seat type on April 2, 2026: a standard ChatGPT seat and a Codex-only seat for Business and Enterprise. The company says those Codex-only seats are not available on Education, Teachers, or Healthcare plans. (help.openai.com) The published rates also show how OpenAI is separating “instant” models from heavier reasoning models that consume credits. In the rate card, GPT-5.2 and GPT-5 Thinking mini are listed as unlimited, while o3, o3-pro, GPT-5.2 Thinking, and GPT-5.2 Pro are priced as higher-credit legacy options. (help.openai.com) OpenAI’s public pricing page and help center are not perfectly synchronized. The pricing page still lists GPT-4o, GPT-4.1, GPT-4.5, and o4-mini among plan features, while the newer help articles say several of those models have already been removed from the ChatGPT product surface. (openai.com) (help.openai.com) The effect is that ChatGPT’s workplace plans now look more like metered software contracts than flat subscriptions: a monthly seat gets employees in the door, and a published credit schedule determines how much advanced reasoning, research, image generation, voice, and coding they can buy on top. (help.openai.com 1) (help.openai.com 2)
