TQA Refocuses on Agentic AI, Partners with Microsoft

The company TQA has announced a new identity focused on agentic AI solutions. TQA is expanding its partnerships with Microsoft and ServiceNow to address what it calls the "enterprise AI gridlock," citing that 95% of AI projects fail to reach production. The new strategy aims to deliver more practical, real-world AI implementations.

- TQA's strategic shift repositions the company from its previous focus on intelligent automation to creating agent-enabled workforces; the expanded Microsoft partnership will focus on integrating Copilot, Power Platform, and Azure AI. - As a ServiceNow consulting and implementation partner, TQA will specialize in modernizing legacy systems using the platform's Workflow Data Fabric (WDF) and AI agents. - The new partnerships with Microsoft and ServiceNow are an expansion of TQA's existing ecosystem, which includes a six-year relationship with UiPath, where it holds the highest accreditation as a Diamond Partner. - According to Tom Abbott, TQA's Founder and Chief Revenue Officer, the move directly addresses a "massive production gap" where companies fail by trying to "bolt on" AI to existing processes rather than reinventing them. - This "best-of-breed" strategy is designed to connect an enterprise's legacy systems with modern cloud infrastructure and the latest AI platforms. - Founded in 2020, the company has grown to over 200 employees, including advisors and technologists, with offices in the USA, UK, Romania, and the Philippines.

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