Agentic AI gains ground
“Agentic” AI — systems that plan, decide and execute with minimal human input — is moving from experiment to enterprise and redefining productivity in real estate, analysts argued this week. That shift changes buyer expectations and forces software vendors to build decision‑orchestration, not just templates.
SS&C Blue Prism announcedblueprism.com an Agentic Workflows roadmap in December 2025 to embed AI agents into existing automation estates, and the company reports its platform supports over 3,500 digital workers while offering an AI agent catalogue delivered as managed services.letsdatascience.com Lofty launchedlofty.com Lofty AOS in February 2026, marketing it as the first agentic AI operating system for real estate and lining up demonstrations at Inman Connect New York.lofty.com Gartner predictedgartner.com agentic AI will autonomously resolve 80% of common customer‑service issues by 2029 and drive an estimated 30% reduction in operational costs, a metric buyers are using to benchmark vendor ROI claims.gartner.com BDO reportedbdo.com and Charter Global arguedcharterglobal.com that agentic use cases in real estate—lead qualification, transaction coordination, pricing optimization and portfolio strategy—require vendors to deliver decision‑orchestration, governance and human‑in‑the‑loop controls rather than template-only feature sets.bdo.com
