HCL Demos Agentic AI for HR and Onboarding Workflows
HCL Software demoed several enterprise AI platforms at the India AI Impact Summit. The showcased tools include Domino Workspace for sovereign AI chatbots to handle HR queries and BigFix AEX, which uses agentic AI to orchestrate and automate complex employee onboarding processes. The platforms are designed to enable multi-agent workflows for various business operations.
- HCL's strategy centers on "digital sovereignty," allowing enterprises to deploy AI in their own data centers, private clouds, or air-gapped environments, ensuring they control their data and models. This approach is designed for governments and regulated industries, with over 900 government agencies already using HCL's platforms. - The Domino Workspace platform integrates a "bring your own" Large Language Model (LLM), enabling organizations to use their preferred AI with a sovereign collaboration suite that includes email, chat, and an HR policy hub. - BigFix AEX evolved from a conversational assistant called HCL DRYiCE Lucy into a broader AI-driven employee experience platform, reflecting a market shift toward more integrated digital workplace tools. It features a no-code studio for building autonomous agents that can be used for IT, employee support, and more. - Agentic AI in HR, as a category, goes beyond simple automation to manage entire multi-step processes like onboarding, performance reviews, and talent acquisition. Companies using agentic AI have reported reducing time-to-hire by as much as 10x. - HCL's go-to-market strategy for its AI platforms includes an outcome-based pricing model, bundling "Agents of Action" into subscriptions rather than charging per agent, which contrasts with common AI pricing strategies. - The India AI Impact Summit, where the demo took place, was the first global AI summit hosted in the Global South and concluded with the New Delhi Declaration, endorsed by 91 countries to promote inclusive and impactful AI.
