AI dentistry scribing partnership
PortmanDentex announced a partnership with Heidi Health to roll out what they describe as the UK and Ireland's largest clinical AI dentistry scribing deployment, aiming to add scribing to dental clinical workflows. The partnership frames AI scribing as a route to clinical documentation automation in dental settings. (x.com)
An artificial intelligence scribe is coming to hundreds of dental practices after PortmanDentex signed a two-year deal with Heidi Health in the United Kingdom and Ireland. (digitalhealth.net) PortmanDentex said the rollout will put Heidi’s clinical scribe and other clinical artificial intelligence tools across its organization after what both companies described as a successful pilot. PortmanDentex says it supports more than 370 practices, 2,400 clinicians and 1.5 million patients across the two countries. (heidihealth.com) (portmandentex.com) A clinical scribe is software that listens during an appointment and drafts notes, letters or follow-up documents so the clinician does less typing afterward. Heidi says its product is built to capture consultations and generate records, and the National Health Service Humber and North Yorkshire Integrated Care Board describes Heidi as a tool that transcribes visits and generates clinical notes. (heidihealth.com) (integratedcarepartnership.nhs.uk) The dental angle matters because most artificial intelligence scribing has spread first through general medical settings, not dentistry, where records often mix charts, treatment plans and procedure notes. Heidi markets a version for dentists and orthodontists, while PortmanDentex and Kiroku announced a separate note-taking partnership in January 2025 for the same group’s 375-plus practices and 2,400 dental professionals. (heidihealth.com) (trykiroku.com) PortmanDentex called itself the largest privately focused dental group, while Digital Health described it as the United Kingdom’s second-largest dental group, underscoring how much scale is involved in the deployment. Heidi said the agreement is expected to accelerate adoption across the group’s network of practices and clinicians. (the-probe.co.uk) (digitalhealth.net) The companies framed the deal around admin time and record quality rather than diagnosis or treatment decisions. Heidi said the tools are designed to reduce administrative burden, support more consistent record keeping and streamline clinical workflows. (heidihealth.com) (intelligenthealth.tech) That focus also points to the main implementation question: whether staff will trust software-generated notes enough to use them every day in busy surgeries. PortmanDentex said the rollout follows a pilot, and Heidi said the deployment will include onboarding for clinicians as the system expands across the group. (thembsgroup.co.uk) (heidihealth.com) For now, the announcement is less about robots doing dentistry than about software trying to write the paperwork faster. The next test is whether a two-year rollout across more than 370 practices turns that pitch into routine clinical work. (digitalhealth.net) (portmandentex.com)
