JPMorgan Payments builds 'agentic commerce' with AI
JPMorgan Payments is partnering with Mirakl to build infrastructure for 'agentic commerce' using LLMs and autonomous agents for B2B and B2C transactions.
Mirakl provides the marketplace technology that will power these agentic commerce experiences. This suggests JPMorgan is not building the entire platform from scratch but leveraging existing expertise. The partnership aims to create more personalized and efficient shopping experiences for both businesses and consumers. It also reflects a growing trend of integrating AI into financial services to improve customer interactions and streamline transactions. Agentic commerce could lead to new revenue streams for JPMorgan Payments by enabling more sophisticated and automated transaction processing. This move could also attract businesses looking to leverage AI for enhanced commerce capabilities.