Universal brings back Volcano Bay Nights
Universal Studios is bringing back Volcano Bay Nights on May 3, requiring agile labor scheduling to match fluctuating attendance and extended operational hours.
Volcano Bay Nights will feature a specially curated menu of island-inspired food and beverage options. The event will also include a DJ, and the Waturi Beach area will transform into an illuminated nighttime dance floor. This after-hours event runs on select nights from May 3 to August 24. This return could be due to the success of previous Volcano Bay Nights, which featured similar entertainment and dining options. Extended hours and special events like Volcano Bay Nights typically require theme parks to adjust staffing levels. This can mean increased demand for lifeguards, food service workers, and entertainment staff. Predictive labor models will be essential for Universal to optimize staffing, reduce overtime, and maintain guest satisfaction during Volcano Bay Nights. They will need to forecast attendance accurately to avoid understaffing or overstaffing.
