SeatGeek Automates Hotel Bookings
Workgrounds enabled SeatGeek to automate group hotel bookings for 800 employees, achieving 30% hotel cost savings reported.
SeatGeek's need for a better travel booking process stemmed from hosting an annual company offsite in NYC, team gatherings in various locations, and partner events at major events. As the company expanded, its existing travel workflow became insufficient, requiring dedicated staff and manual work to secure group rates. Workgrounds' AI-powered platform simplified group travel for SeatGeek, allowing teams to source hotel room blocks through a guided workflow that leverages the company's scale and buying power. This eliminated the need for specialized knowledge or new dependencies. The partnership resulted in SeatGeek capturing group rates across more than 2,500 room nights and achieving a 95% booking accuracy. Pre-planning tools offered by Workgrounds, such as retail rate comparison and flight estimators, ensured accurate room block sizing.
