EU biometric border delays

The EU’s new biometric Entry/Exit System has produced long queues and reports of two‑hour waits and even suspended biometric enrolment at some airports. ( )

Europe’s new biometric border system went fully live on April 10, and within days passengers were reporting airport queues of two to three hours. (home-affairs.ec.europa.eu) The Entry/Exit System replaces passport stamps for short-stay visitors from outside the European Union and Schengen area with digital records, facial images and fingerprints. It started a gradual rollout on October 12, 2025, across 29 countries and became fully operational on April 10, 2026. (travel-europe.europa.eu, diplomatie.gouv.fr) The people affected include visa-free travelers such as Britons, Americans and Australians entering for trips of up to 90 days in any 180-day period. Holders of residence permits and long-stay visas are excluded, and European Union and Schengen nationals are not covered. (diplomatie.gouv.fr) The system was built to do two jobs at once: record every entry and exit automatically, and tie each crossing to a face scan and fingerprints. The European Commission said more than 45 million border crossings were logged during the phased rollout before full launch. (home-affairs.ec.europa.eu) European Union officials say the database helps spot overstays, fraudulent documents and people using multiple identities. The Commission said the rollout had already led to more than 24,000 refusals of entry and the identification of more than 600 people it described as security risks. (home-affairs.ec.europa.eu) Airports and airlines had warned before the full launch that the checks were already slowing border lines. On February 11, Airports Council International Europe, Airlines for Europe and the International Air Transport Association said waits were already reaching two hours under the partial rollout and could hit four hours in summer without more flexibility. (iata.org) Those warnings turned into disruptions after April 10. Biometric Update reported that airports in Lisbon, Porto and Faro paused biometric collection on April 11 because wait times had become excessive, then restarted later that day. (biometricupdate.com) The same report said only 34 of 156 passengers boarded an easyJet flight from Milan Linate to Manchester on Sunday after border delays, and some travelers blamed understaffing, closed automated gates and technical problems. EasyJet said the delays were outside its control and urged border authorities to use the flexibilities allowed under the rules. (biometricupdate.com) The dispute now is less about whether the system exists than about how strictly it should be enforced during peak travel. Airport and airline groups want border authorities to be able to partially or fully suspend biometric registration when lines become too long, while European Union institutions have kept the system in place as the new default. (iata.org, home-affairs.ec.europa.eu) For travelers, the practical change is simple: first entry now takes longer because a border officer or kiosk has to capture a passport record, face image and fingerprints before the trip is logged. For airports, the first weekend of full operation showed that a system designed to speed borders later can still slow them sharply at the gate today. (travel-europe.europa.eu, biometricupdate.com)

Get your own daily briefing

Scout delivers personalized news, insights, and conversations tailored to your role and industry.

Download on the App Store

Shared from Scout - Be the smartest in the room.