SDG&E Launches Enhanced Outage Maps for Customers

San Diego Gas & Electric has launched a rebuilt outage map aimed at giving customers faster, clearer information during blackouts and planned shutoffs. (sdgetoday.com) The company announced the new map on April 23, 2026, calling it a next-generation platform for both planned service work and unplanned outages. (sdgetoday.com) The updated tool adds address lookup, views by community, city or ZIP code, a map legend showing customers affected, weather context and a redesigned mobile experience. (sdgetoday.com) San Diego Gas & Electric said the rebuild is its biggest outage-map update since 2011. The company said the cloud-based system is designed to hold up during widespread outages and traffic spikes. (sdgetoday.com) For planned outages, the map now shows active and future work up to 72 hours before the scheduled start time. San Diego Gas & Electric says the display refreshes about every 10 minutes. (sdge.com) Customers can confirm whether a planned outage will hit their service by using a six-digit plan number, checking notices sent by email or mail, or logging into My Energy Center for an outage banner. (sdge.com 1) (sdge.com 2) The launch also ties into San Diego Gas & Electric’s broader alert system. Its mobile tools can track up to five addresses, send push notifications and show restoration times and community resource center information during Public Safety Power Shutoff events. (sdge.com) The utility said future additions could include more personalized outage updates, stronger notifications and deeper integration across its mobile and digital channels. (sdgetoday.com) For customers, the immediate change is simpler: one map that loads faster, works better on phones and gives more detail before and during an outage. (sdgetoday.com)