Slack gets 30+ AI features
Salesforce rolled out an updated Slack with 30+ new AI features — smarter Slackbot assistants, agent orchestration, and automation aimed at stitching workflows and cutting manual tasks. (dataconomy.com) Analysts frame this as part of a broader shift toward agent orchestration that teams can use to automate deal intake, follow‑ups and basic underwriting. (computerworld.com)
Salesforce unveiled the update at a San Francisco event on March 31, 2026, where CEO Marc Benioff showcased the new Slack features. (techcrunch.com) (techcrunch.com) Slack’s own blog describes the overhaul as adding “agent orchestration,” with Slackbot able to route third‑party agents, pull context across channels, and execute tasks across connected apps from a single conversation. (slack.com) (slack.com) One named capability, “reusable AI skills,” lets teams build repeatable Slackbot routines, and Salesforce says the update embeds its Agentforce modules and Data Cloud so CRM data and Tableau insights surface directly in Slack conversations. (slack.com) (slack.com) Salesforce and coverage say the pieces will roll out to customers over the coming months, building on January’s rollout that made agentic Slackbot functions generally available to Business+ and Enterprise+ customers. (techresearchonline.com) (techresearchonline.com) Analysts framed the move as part of a broader industry shift toward agentic workspaces — Computerworld reported experts saying Slack is being positioned as the interface that coordinates agents across systems — and Gartner is cited predicting roughly 40% of enterprise apps will include task‑specific AI agents by the end of 2026. (computerworld.com) (computerworld.com)
