Staffing gaps push new care models
A global taskforce urged rethinking safe staffing through technology-enabled, team-based models—not just hiring—while agentic AI is being deployed to automate scheduling and administrative bottlenecks in healthcare operations. Those shifts are directly relevant to lab leaders grappling with shortages and efficiency demands. (pharmiweb.com) (coforge.com)
TruMerit released the report "Safe Staffing Through New Models of Care" on March 30, 2026, produced by a taskforce chaired by Sylvain Trepanier and issued under TruMerit leadership that includes CEO Peter Preziosi. (jcnnewswire.com)) The report presents a systems-based framework that explicitly directs health leaders, regulators and ministries to redesign care-team structures so clinicians can practice to the full extent of their training, expand interprofessional teamwork, and integrate digital health technologies. (trumerit.org)) The taskforce states its membership spans international health-system leaders, regulators, academic experts and clinical innovators and identifies regulatory authorities and educational institutions as primary audiences for implementation guidance. (jcnnewswire.com)) Major vendor activity shows agentic AI being positioned to remove administrative bottlenecks: the AHA market-scan cited Amazon Connect Health as addressing clinical documentation, medical coding and appointment scheduling in commercial offerings announced in March 2026. (aha.org)) Published pilot results highlight measurable operational effects—Dermatology Partners reported 25% of AI-routed calls resolved for appointment-related tasks, and Salesforce case studies for its Agentforce layer report up to a 30% reduction in paperwork in deployed pilots. (healthcareitnews.com)) Coforge’s analysis frames agentic AI as the next-generation stack for workflow orchestration and cites global AI market projections of $243.7 billion in 2025 growing to $826.7 billion by 2030, indicating substantial vendor investment in autonomous operational agents. (coforge.com)) Deloitte and HIMSS coverage this spring emphasize a sector-wide shift from pilots to scaled deployments of agentic AI for scheduling, documentation and coding—an operational trajectory the TruMerit taskforce links to the practical implementation of new safe-staffing models at departmental and system levels. (deloitte.com))
