DPSS Norwalk Pop‑Up — LIFE program enrollment

Los Angeles Metro scheduled a LIFE program enrollment event for Thursday, May 21, 2026, at a Department of Public Social Services pop-up in Norwalk, according to Metro’s public events calendar. The listing says the event runs from 9 a.m. to 1:30 p.m. at 12727 Norwalk Blvd. Metro described the appearance as an outreach stop to enroll low-income riders in its LIFE fare assistance program. The event is one of Metro’s in-person sign-up efforts for a program aimed at qualifying Los Angeles County residents. Metro’s LIFE webpage says eligible riders can receive 20 free rides each month on Metro or a discounted pass on another participating transit agency. The same page says new enrollees get unlimited free rides for the first 90 days. ### Where and when is the Norwalk sign-up event? Metro’s event calendar lists the Norwalk pop-up for Thursday, May 21, from 9 a.m. to 1:30 p.m. at 12727 Norwalk Blvd. The calendar entry says Metro’s LIFE program is participating “as an exhibitor” at the DPSS Norwalk Pop-Up. The listing gives the purpose in plain terms: to enroll low-income riders into the LIFE program. Metro did not provide a separate public advisory with additional event details in the material reviewed. ### What does the LIFE program offer riders? Metro’s LIFE program page says qualifying Los Angeles County residents can get 20 free rides every month on Metro or a discounted pass on another participating transit agency. The agency says riders can sign up online, at pop-up events or at certain in-person locations. The benefits begin immediately for new participants. Metro says enrollees receive unlimited free Metro rides for the first 90 days before moving to the monthly ride or pass benefit. ### Who qualifies for the fare assistance program? Metro said on its LIFE program materials that the program is for qualifying low-income Los Angeles County residents. In a 2023 Metro news release marking 250,000 enrollments, the agency said applicants must be 18 or older and earn $44,150 a year or less, using the Department of Housing and Urban Development standard cited at the time. That income figure came from Metro’s 2023 description and may be updated in current application materials. Metro’s current LIFE page directs riders to its enrollment process and eligibility information rather than restating the full threshold in the event listing. ### How large is the program Metro is promoting in Norwalk? Metro said in a November 2025 news release that combined registrations for its LIFE and GoPass programs had exceeded 1 million since 2021. The agency said those programs had provided more than 92 million free rides to low-income riders, students and people affected by wildfires. A separate Metro post published in 2023 said the agency’s partnership with the Los Angeles County Department of Public Social Services began in September 2022 and had enrolled more than 13,000 people in LIFE as of that update. Metro cited that partnership as part of its countywide outreach effort. ### Why is DPSS part of the event? The Department of Public Social Services connection is not new for Metro’s LIFE outreach. Metro said in its 2023 program update that DPSS had become a partner in enrolling riders, linking transit assistance with residents already seeking county services. The Norwalk event listing uses the same model. Metro’s calendar says the LIFE team is attending a DPSS pop-up rather than running a stand-alone registration fair. ### Where can riders find the next step after this event? Metro’s website says riders can review LIFE eligibility, benefits and enrollment options on the program page and check the agency’s events calendar for additional sign-up dates. The Norwalk listing appeared on Metro’s calendar for May 21, 2026, and the LIFE page also includes upcoming events and online enrollment information.