Customer Intelligence Platform QuadSci Raises $8M
QuadSci, a New York-based predictive and prescriptive AI platform for customer intelligence, has closed an $8 million Series A round. The investment was led by Crosslink Capital. The funding highlights continued venture capital appetite for SaaS tools that provide actionable customer insights for marketing and agency teams.
- The latest funding brings QuadSci's total capital raised to $10.1 million. The company plans to use the investment to accelerate product development and expand its go-to-market teams. - QuadSci's platform analyzes product usage data, or telemetry, to predict customer churn and identify opportunities for expansion with 94% accuracy up to 18 months in advance. - The company was founded by co-CEOs Dan Harmeson and Sean Murray, who have previous experience scaling enterprise SaaS businesses at companies like Elastic and MuleSoft. - In 2025, QuadSci was named the "Machine Learning Company of the Year" at the 8th annual AI Breakthrough Awards. - The platform's core products are "Cohorts AI," which automates customer segmentation based on usage patterns, and "Growth AI," which predicts churn and growth intelligence. - Lead investor Crosslink Capital has a history of backing enterprise SaaS companies, with a portfolio that includes Coupa and BuildingConnected. The firm typically makes initial investments of $1 million to $9 million in early-stage technology companies. - Other investors in the round included Alumni Ventures, Correlation Ventures, and angel investors Shail Jain, Peter Gibson, Tom Roloff, and Rob Eberle. - QuadSci's approach contrasts with traditional customer intelligence methods by focusing on actual product behavior rather than subjective data from CRM notes, meetings, or surveys.
