Zoom AI Companion hits 1.5m MAUs

- Zoom’s May 21 quarter gave one of the clearest adoption datapoints yet for workplace AI: people are using the features, not just getting them bundled in. - The headline number was My Notes crossing 1.5 million monthly active users within four months of launch, excluding trial users, while AI Companion paid MAUs rose 184% year over year. (investors.zoom.us) - Zoom paired those usage figures with a financial beat: first-quarter revenue was $1.239 billion, up 5.5% year over year, and the company added another $1 billion to its buyback authorization. (finance.yahoo.com) - Eric Yuan used the earnings release and prepared remarks to frame that adoption as part of Zoom’s push beyond meeting summaries and into what he called an “AI-first system of action for modern work.” In those remarks, Zoom said AI Companion 3.0 is helping connect conversations, workflows and outcomes, with usage driven by early adoption of those newer capabilities. (markets.ft.com) - That matters because Zoom is no longer talking about AI as a side feature attached to calls. The company is describing Zoom Workplace as the place where context is created across meetings and the broader work lifecycle, then turned into follow-through through AI Companion. That framing came directly from the company’s prepared remarks. (investors.zoom.us) - The My Notes figure is especially notable because Zoom specified it was excluding trial users. In the same prepared remarks, the company called My Notes a “breakout product,” suggesting management wants investors to see note-taking and persistent meeting memory as a real usage driver rather than a promotional bump. - The rest of the quarter helped explain why investors focused on those AI numbers. Zoom reported enterprise revenue of $755.7 million, up 7.2% year over year, total revenue of $1.239 billion, and an enterprise net dollar expansion rate of 99%, up from 98% a year earlier. (finance.yahoo.com) - Zoom also said Zoom Phone passed 10 million seats, giving the company another scale metric outside its core meetings business. That matters in practical terms because AI features tend to get more useful when they can pull context across meetings, phone, contact center and workplace workflows instead of sitting in a single app surface. The seat milestone was cited in coverage of the quarter and in earnings-call summaries. (finance.yahoo.com) - On guidance, Zoom said second-quarter fiscal 2027 revenue is expected to be $1.265 billion to $1.270 billion, and full-year revenue is expected to be $5.085 billion to $5.105 billion. It also raised its adjusted earnings outlook for the year. (barchart.com) - The capital return move added to the market reaction. Zoom said the board approved an incremental $1 billion share repurchase authorization on top of the $625 million remaining as of April 30, 2026. The company had already repurchased 4.2 million shares for $362 million during the quarter, according to the earnings materials. (finance.yahoo.com) - Shares rose after the results as investors responded to the beat and the higher outlook, according to post-earnings market coverage. Reuters-style takeaway: the AI adoption numbers landed best because they arrived alongside revenue growth, stronger guidance and a bigger buyback, not on their own. That last point is an inference from the combination of the company’s results and market coverage. (money.usnews.com) - The next thing to watch is whether Zoom keeps disclosing product-usage metrics like paid AI Companion MAUs and My Notes monthly active users in future quarters. The company’s next scheduled investor event on its IR page is the William Blair Growth Stock Conference on June 2, 2026. (investors.zoom.us)