OpenAI Workspace Agents

OpenAI said on April 22 that ChatGPT now includes workspace agents, shared assistants for Business and Enterprise customers that can run tasks across workplace tools. (openai.com) The company described them as an evolution of GPTs: agents built once, shared inside an organization, and used either in ChatGPT or in Slack. OpenAI said they are powered by Codex and run in the cloud, so they can keep working after a user closes the chat. (openai.com 1) (openai.com 2) OpenAI’s business page says the agents can connect to Slack, Google Drive, and Microsoft SharePoint, while the Slack app lets teams deploy an agent into channels and receive files back inside Slack. (openai.com 1) (openai.com 2) The product is aimed at repeatable office work: preparing reports, writing code, responding to messages, and moving information between systems under company controls. OpenAI said the agents operate within an organization’s permissions and admin settings. (openai.com 1) (openai.com 2) That shifts ChatGPT from a one-person chat tool toward shared workflow software. Instead of prompting from scratch each time, teams can reuse the same agent, the same connected tools, and the same process. (openai.com) (openai.com) OpenAI paired the launch with GPT-5.5 on April 23, calling it its “smartest and most intuitive” model for real work. The company updated the announcement on April 24 to say GPT-5.5 and GPT-5.5 Pro were also available in the application programming interface, or API. (openai.com) (openai.com) OpenAI said GPT-5.5 is designed for coding, online research, document work, spreadsheets, slide decks, and tool use across a computer workflow. In its system card, the company said the model asks for less guidance and checks its work more than earlier versions. (openai.com) (openai.com) The timing also matters inside OpenAI’s product lineup. A Help Center article says ChatGPT Business, Enterprise, and Edu customers retained access to GPT-4o within Custom GPTs only until April 3, 2026, underscoring the move from older custom bots to workspace agents. (openai.com) (openai.com) OpenAI’s public materials frame the product around governance as much as automation: shared agents, admin controls, organizational permissions, and approved app connections. That puts the company deeper into the market for workplace orchestration, where the software layer is the process, not just the model. (openai.com) (openai.com) For customers, the immediate change is concrete: ChatGPT is no longer only a place to ask questions. OpenAI is selling it as a place where a team can assign work, let an agent carry it across tools, and get the result back inside the systems they already use. (openai.com) (openai.com)