Wealth Management Increasingly Turns to AI

Financial services firms are adopting AI to enhance client services. Guardian Life Insurance announced a partnership with Avantos to accelerate its AI-driven transformation. Separately, Matt Wiltshire of Niche Private Clients discussed on BBC Radio 4 how artificial intelligence is reshaping the financial advice sector.

- The global market for AI in asset management was valued at $3.8 billion in 2025 and is projected to grow at a compound annual growth rate of over 27.7% between 2026 and 2034. - A recent survey found that 91% of investment managers are either currently using (54%) or planning to use (37%) AI in their investment strategy and research. - JPMorgan Chase has committed $18 billion to technology in 2025, with a significant focus on AI, and has already provided its 200,000 employees with access to a proprietary large language model suite. - Morgan Stanley has developed several AI tools for its advisors, including the "AI @ Morgan Stanley Assistant" for quick information retrieval and an "AI @ Morgan Stanley Debrief" tool that summarizes client meetings. The firm reports that 98% of its wealth management advisors are actively using its AI chatbot. - AI is being used to automate administrative tasks, which can free up financial advisors to spend more time on client-facing work; currently, only 58% of an advisor's time is spent on direct client interaction. - AI algorithms can analyze market data, economic indicators, and a client's risk profile to construct optimized investment portfolios and simulate thousands of scenarios to help minimize risk and maximize returns. - "Robo-advisors," which provide automated, algorithm-driven investment advice, are expected to see assets under management grow from $2.5 trillion in 2022 to a projected $5.9 trillion by 2027. - AI-powered CRM (Customer Relationship Management) platforms can analyze client communication sentiment, account activity, and other behaviors to generate "churn risk indicators," allowing advisors to proactively address client concerns.

Get your own daily briefing

Scout delivers personalized news, insights, and conversations tailored to your role and industry.

Download on the App Store

Shared from Scout - Be the smartest in the room.